Bandwagon effect is a psychological phenomenon
whereby people do something primarily because other people are doing it,
regardless of their own beliefs, which they may ignore or override. The
bandwagon effect has wide implications, but is commonly seen in consumer
behavior.
For example, people might buy a new electronic
item because of its popularity, regardless of whether they need it, can afford it, or even really want it.
The value of products is not only determined by
the utility that consumers derive from the products, attributes and their
functional consequences, but it has an important social component as well.
Specifically, scarce products are generally deemed valuable, independent of the
utility that their intrinsic attributes deliver. This scarcity can be either
due to insufficient supply or excessive demand of the product.
Scarcity related to excessive demand has distinct
effects in the product valuation process. Consumers may extract information about
the value of a product from the buying behavior of others. When consumers are
unsure about the value of products, information on the valuation of others can
help refine their own valuations.
In case of scarcity related to insufficient
supply, where product exclusiveness leads to inferences of product quality
(snob-effect). Consumers value the exclusivity of possessing rare products, and
may see these products as a mean to emphasize their uniqueness. Being one of
the few who own a particular product may increase the product utility.
(Reference: An extract from "How Product Scarcity Impacts on Choice: Snob and Bandwagon Effects", a white paper authored by Herpen, E. van; Pieters, F.G.M.; Zeelenberg, M., 2005)
No comments:
Post a Comment